Yes 2 Ship Limited’s Privacy Policy

Company: Yes 2 Ship Limited
Address: Unit 2, Eversley Way, Egham, Surrey, UK.
Postcode: TW20 8RG
Email: admin@yes2ship.com
Telephone: 0208 754 9000

What data does Yes 2 Ship Limited collect?

Yes 2 Ship Limited collects the following data:

  • Personal identification information (name, company email address, phone number, passport details and tax information).
  • Company account details (bank details, EORI number, VAT registration number).

How does Yes 2 Ship Limited collect your data?

You directly provide Yes 2 Ship Limited with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback or details on any of our message boards, live web chat, email or over the phone.
  • Use or view our website via your browser’s cookies – Yes 2 Ship partners with Usercentrics GmbH to collect and maintain web-browsing information.
  • Yes 2 Ship Limited may also receive your data indirectly from trade associations, partner networks or partner companies.

How will Yes 2 Ship Limited use your data?

Yes 2 Ship Limited collects your data in order to:

  • Process your order and manage your account with Yes 2 Ship Limited.
  • Store details for a period of 2 years for marketing purposes about our products and services.
  • Enter details into UK Customs and Borderforce.
  • Store details for a period of 7 years to comply with HRMC legal audit requirements.
  • If the recipient agrees with the above, Yes 2 Ship Limited, is able to send details to partner organisations in order to process products and services.
  • When Yes 2 Ship Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How will Yes 2 Ship Limited store your data?

Yes 2 Ship Limited securely stores your data in our internal server, this server is secure and regularly maintained by a partner organisation.

Yes 2 Ship Limited will keep your data for marketing and operational purposes for two (2) years, upon the date of the last invoice and will keep data for 7 years, in compliance with HMRC regulations. Once this period has expired, we will delete your data by deleting your company file.

Marketing:

Yes 2 Ship Limited would like to send you details regarding our products and services on offer.

If you have agreed to receive marketing, you can always opt-out at a later date. If you no longer wish to receive marketing promotions, please email back to admin@yes2ship.com

What are your data protection rights?

Yes 2 Ship Limited would like to make sure you are fully aware of all of your data protection rights, every user is entitled to the following:

The right to access – You have the right to request Yes 2 Ship Limited for copies of your personal details that you have given to Yes 2 Ship Limited.

The right to rectification – You have the right to request that Yes 2 Ship Limited correct any contact information or account information you believe is incomplete.

The right to erasure – You have the right to request that Yes 2 Ship Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Yes 2 Ship Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Yes 2 Ship Limited processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Yes 2 Ship Limited transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have a period of one (1) month to respond to you. If you would like to exercise any of these rights, please contact us on the following:

Address: Unit 2, Eversley Way, Egham, Surrey, UK, TW20 8RG
Email: admin@yes2ship.com
Telephone: 0208 754 9000

About Cookies:

‘Cookies’ are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. As previously mentioned, our Cookie Policy and GDPR compliance is operated by Usercentrics GmbH. Please visit www.yes2ship.com for our full cookies policy.

How do we use cookies?

Yes 2 Ship Limited uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed into the website.
  • Understanding how you use the website.
  • Use of web live chat services.

What types of cookies do we use?

Functionality – Yes 2 Ship Limited uses these cookies so that we can recognise you on our website and remember your preferences. This can include the language that you prefer and your location.

Advertising – Yes 2 Ship Limited uses these cookies to collect information about your visit to the website, what content you have viewed and how you have navigated through the site. Data collected can include information about your browser, device and your IP address, this may also be shared by Yes 2 Ship Limited with third-party advertising partners.

How to manage cookies:

You can set your browser not to accept cookies, however, this may result in limited function with the Yes 2 Ship Limited website.

Privacy policies of other websites:

The Yes 2 Ship Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy:

Yes 2 Ship Limited keeps its privacy policy under regular review and updates this form regularly. This privacy policy was last updated on 12/01/2023.

How to contact us:

If you have any questions about Yes 2 Ship Limited’s Privacy Policy, the data we hold on you or your company and if you would like to exercise any of your data protection rights, please do not hesitate to contact us on the following:

Address: Unit 2, Eversley Way, Egham, Surrey, UK, TW20 8RG
Email: admin@yes2ship.com
Telephone: 0208 754 9000

How to contact the appropriate authority:

Should you wish to report a complaint or if you feel that Yes 2 Ship Limited has not addressed your data concerns in a satisfactory manner, you may contact either HRMC or the Information Commissioner’s Office.

The above Privacy Policy applies to the following: Customs Cloud Limited (customscloud.com), yes2customs.com, eorinumber.com, customsclearances.com, dispatchwizard.com and yes2door.com.